HP 4-year Pick-up and Return Notebook Hardware Support UA6E2E

Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.

• Remote problem diagnosis and telephone support
• Prepaid shipment to HP repair center
• 3-5 business day offsite repair
• Prepaid return shipment

Enjoy door-to-door service

HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HPs expert technicians have the tools and resources to repair your equipment properly.

Specifications

Support type:Pickup and returnDuration:4 yearsResponse time:Repaired within 3-7 business daysCoverage window:Standard workdays – 9 hoursPlace of service:OffsiteService method:Depot repairLogistics options:Courier pick up and returnWarranty coverage:In warrantyCare Pack type:ElectronicCare Pack Subtype:BASEProduct type:Care Pack

Products Covered By This HP Care Pack Service:

• HP Business Notebook-HP ProBook/EliteBook 6xx G10- 1/1/0 Warranty