HP 1-year Onsite w/Defective Media Retention Notebook Hardware Support HP715PE

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Servicewith Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it so you can get back to work.

• Remote problem diagnosis and support
• Onsite hardware support
• Faster tech support
• Escalation management
• Access to electronic support information and tools
• HP remote system access and support
• Defective Media Retention

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether its remotely over the phone or in person.

Stay in control of your data

Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Specifications

Support type:Onsite repairDuration:1 yearResponse time:Next business day responseCoverage window:Standard workdays – 9 hoursPlace of service:OnsiteService method:Onsite repairWarranty coverage:Post warrantyCare Pack type:ElectronicAdditional support option:Defective media retentionProduct type:Care Pack

Products Covered By This HP Care Pack Service:

• HP Business Notebook-HP EliteBook 7xx/8xx G10- 3/3/0 Warranty
• HP Business Notebook-HP EliteBook 7xx/8xx G10- 3/3/3 Warranty