HP 4-year Onsite w/Predictive Detection Alerts/DMR Periph Mobile Workstation Support U86DKE

Limit interruptions with remote support and convenient onsite repairs all thanks to AI-powered predictive issue detection, alerts and automation.

• Predictive AI-powered insights and proactive onsite support
• End user alerts and automated IT ticketing
• Remote problem diagnosis and support
• Onsite repair or replacement, anywhere work happens
• Solution Care Pack
• Defective Media Retention

Fast response times

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user’s convenience.

Specifications

Support type:AI-powered insights w/onsite repairAdditional support option:Defective media retention; PC SolutionDuration:4 yearsResponse time:Next business day responseCoverage window:Standard workdays – 9 hoursPlace of service:Remote and OnsiteService method:Onsite and Predictive SupportWarranty coverage:In warrantyCare Pack type:ElectronicProduct type:Care Pack

Products Covered By This HP Care Pack Service:

• HP Business Notebook-HP ZBook MWS / AI – 3 year Warranty
• HP Business Notebook-HP ZBook MWS G11+ 3 year Warranty