HP 4-year Pick-up and Return w/Defective Media Retention Mobile Workstation Support U85RSE

Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with offsite support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.

• Remote problem diagnosis and support
• Offsite repair or replacement
• Defective Media Retention

Extended warranty

Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.

Remote support

Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.

Device remediation

For more complex issues, choose more cost-efficient diagnosis and repair with offsite support.

Specifications

Support type:Offsite repairDuration:4 yearsResponse time:Repaired within 3-7 business daysCoverage window:Standard workdays – 9 hoursPlace of service:OffsiteService method:Depot repairLogistics options:Courier pick up and returnWarranty coverage:In warrantyCare Pack type:ElectronicAdditional support option:Defective media retentionProduct type:Care Pack

Products Covered By This HP Care Pack Service:

• HP Business Notebook-HP ZBook MWS / AI – 3 year Warranty
• HP Business Notebook-HP ZBook MWS G11+ 3 year Warranty