HP 5-year Onsite w/Predictive Detection Alerts/ADP/DMR/TRV Notebook Support U86A3E

Limit interruptions with remote support and convenient onsite repairs all thanks to AI-powered predictive issue detection, alerts and automation.

• Predictive AI-powered insights and proactive onsite support
• End user alerts and automated IT ticketing
• Remote problem diagnosis and support
• Onsite repair or replacement, anywhere work happens
• Accidental Damage Protection
• Defective Media Retention
• Travel Support

Fast response times

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user’s convenience.

Specifications

Support type:AI-powered insights w/onsite repairAdditional support option:Accidental damage protection; Defective media retention; Travel coverageDuration:5 yearsResponse time:Next business day responseCoverage window:Standard workdays – 9 hoursPlace of service:Remote and OnsiteService method:Onsite and Predictive SupportWarranty coverage:In warrantyCare Pack type:ElectronicAdditional support option:Accidental damage protection; Defective media retention; Travel coverageProduct type:Care Pack

Products Covered By This HP Care Pack Service:

• HP Business Notebook-HP ProBook 4 / AI – 1 year Warranty
• HP Business Notebook-HP ProBook 4xx G11+ 1 year Warranty