HP 5-year Pick-up and Return w/DMR Notebook Hardware Support UA6F3E

Pickup and Return Service with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. When dealing with defective storage media, you maintain control of your sensitive data.

• Remote problem diagnosis and telephone support
• Prepaid shipment to HP repair center
• 3-5 business day offsite repair
• Prepaid return shipment
• Defective Media Retention

Enjoy door-to-door service

HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HPs expert technicians have the tools and resources to repair your equipment properly.

Stay in control of your data

You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.

Specifications

Support type:Pickup and returnDuration:5 yearsResponse time:Repaired within 3-7 business daysCoverage window:Standard workdays – 9 hoursPlace of service:OffsiteService method:Depot repairLogistics options:Courier pick up and returnWarranty coverage:In warrantyCare Pack type:ElectronicAdditional support option:Defective media retentionProduct type:Care Pack

Products Covered By This HP Care Pack Service:

• HP Business Notebook-HP ProBook/EliteBook 6xx G10- 1/1/0 Warranty